Order Policy:

1. Price : All prices are quoted in US$ FOB Narayanganj (excluding freight, handling, packing, cargo agency and documentation costs)

2. Minimum purchase order*

– Wholesale order -shipping air freight to destination airport: Minimum order amount 1000$US/shipment.
– Small quantity order -shipping EMS or International Courier: Minimum order amount 250 $US/Order or Seed 100$
– Tourist order -delivery service to hotel in Dhaka/Other Place in Bangladesh: Minimum order amount 150$US/Order

 * Not included freight/ shipping cost and other charges.

3. Freight charge: Basically, cargo charges are based on the actual charges from airline and forwarder, which we will not consider this charge as our profit.

4. Documentations and Handing Charge: Air Way Bill Fee, Terminal Charges, Transportation, Custom Clearance, and etc.

5. Certificates charge: Certificate of Origin $50, Phytosanitary Certificate $40

6. Terms of Payment

1. Advance payment by T/T (SWIFT) remittance to Bank Account (Payments of new customers must be paid in advance 100% deposit according to our pro-forma invoice as requested from consignee)

2. Credit Card Payment for retail order, Additional Charge 5 % of total amount according to a pro-forma invoice.

3. Western Union: Transfer money via Western Union to our local bank

7. Packing

 – Packing Charge: Free of charge

8. Delivery of Consignment 

The shipment will be made within 15-24 days for plants and 10-14 days for seeds upon receiving the payment in advance or receiving cleared payment by Wire Transfer, Credit Card and Western Union. The shipment date is subject to the availability of flight schedules and availability of some plant species. 

9. Guarantee and Claims 

– Shipping through Air freight: There will be no refund or return products. If the shipment is found dead plants upon arrival or rottenness, please contact us within 48 hours and approve with cleared pictures/officially documents, then we will give new plants 50% replace dead plants on the next order (not cover cost of shipping, packing charges). If not, we cannot take any responsibility. 

– Shipping through Registered Air Mail/ Postal EMS: Please check with your country for restrictions, duties, and taxes collected from your country. There will be no refund if your product is rejected and returned by Customs or Plant quarantine inspection. Any lost is noted (between Shipper and Buyer) will be applied as your credit using on the next order. 

10. Important Document Providing

Normally we provide these important documents send along with the shipment: 

– Commercial invoice
– Packing list / Packing invoice
– Air waybill / or Bill of loading
– Certificate of origin
– A Phytosanitary Certificate (issued by the Department of Agriculture of Bangladesh)

Payment Policy:

  1. After order confirmation by customer through email and getting stock information & Proforma Invoice via email from our side, then customer can send invoiced amount through two ways: a) One is via Western Union/bkash/Other Money Transfer Channel except PayPal (PayPal not available in Bangladesh) which is easier for our customer). If the net amount is lower than $1000, then we prefer Western Union or other money transfer option. And b) Another is through directly bank to bank transfer via T.T. If the net amount more than $1000 then we prefer directly bank to bank transfer.
  2. We receive 100% amount in advance for any order. After transferring money, customer will send a proven copy of money transfer. And after receiving money, we will send a confirmation email to our customer.